For Healthcare Providers

Refer a Patient toPalliative Care

Supportive Medicine Specialists partners with oncology, cardiology, pulmonology, neurology, nephrology, and primary care teams across Georgia to provide specialized palliative care support for patients living with serious illness.

Referral Submission Methods

Healthcare providers can submit referrals using these methods. We do not accept referrals by non-secure email to protect patient privacy.

EPIC Referral System

Piedmont Healthcare EPIC Link, the most seamless way to submit a referral

  • Send referral through Piedmont Healthcare's EPIC system
  • Department: AFF-SMS
  • Referred to Provider: Joshua Jackson, MD

Onco EMR Express Referral

Refer securely using the patient’s OncoEMR MRN and referring provider details

  • Use your SMS-approved provider account
  • Enter the patient’s OncoEMR MRN and referring provider details
  • SMS reviews the patient’s records directly in OncoEMR, saving time and paper

Secure Fax Referral

Send records by secure fax

  • Fax Number: 404-883-3609
  • Include patient demographics
  • Include insurance information
  • Include reason for referral and relevant medical history

For Patients

You must have a referral from your healthcare provider to receive care with Supportive Medicine Specialists. Ask your provider to send us the referral before scheduling an appointment.

1

Contact Your Provider

Request a referral from your primary care physician or specialist

2

Submit Referral

Have your provider submit the referral via Onco EMR, EPIC, or secure fax

3

Schedule Appointment

Once we receive your referral, contact us to schedule your appointment

When to Refer to Palliative Care

Early referral to palliative care is associated with improved quality of life, better symptom control, and more informed decision-making. Consider referring when:

Uncontrolled Symptoms

Advance Care Planning Needs

Complex Psychosocial Needs

Serious Illness Diagnosis

Specialties We Partner With

We work alongside your team to provide an extra layer of specialized support.

Oncology

Symptom management alongside chemotherapy, immunotherapy, or radiation.

Cardiology

Advanced heart failure, goals-of-care conversations, and device decisions.

Pulmonology

COPD, pulmonary fibrosis, and dyspnea management.

Neurology

ALS, Parkinson's, dementia, and complex neurological illness.

Nephrology

Advanced CKD, dialysis decisions, and conservative management support.

Primary Care

Comprehensive support for patients with multiple serious conditions.

Ready to refer a patient?

Our team is here to coordinate care and communicate back to your team throughout the process.